Why You Can Trust A-Jet With Your Decontamination
Contaminants can cause long term damage to your property, as well as irreversible harm to your health. Unfortunately, decontamination can go wrong quickly if you don’t have the right tools and products, or the experience to use them safely or effectively. This is something you should consider when looking for a company to carry out decontamination in your home or workplace. We work alongside insurance companies, loss adjustors, homeowners, and facility and project managers to ensure customers receive the best advice and service. Our specialists are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and strictly follow IICR S500 and S5200 global standards. Our team are experienced in their field, they know what they’re doing and how do it safely. That’s what sets us apart from other companies. Keeping people safe is our priority; that’s why we do what we do.
Don’t know where to start? Contact us for guidance on the decontamination of mould caused by flooding or any Category 3 water including sewage, wastewater backflows regardless of visible content or colour, and any contaminated water that has come indoors from outside such as rising flood water or wind-driven rain from weather-related events. Category 3 water carries trace levels of regulated or hazardous materials and harmful substances that may cause significant adverse reactions to humans.
We’re also happy to connect you with one of our industry partners if you need methamphetamine, fire, or smoke decontamination. Our team regularly work alongside these highly skilled specialists who are highly experienced and accredited in their field, so we trust that you’ll be in safe hands.
"The A-Jet team turned up exactly when they said they would, did a great job and left everything clean and tidy 5 STARS"
A-Jet Decontamination Process
Decontamination requires specific planning and execution by IICRC certified and experienced technicians. Our technicians will assess damage to tailor a site-specific process to ensure you get the best outcome. If your property was affected by flood water, we will carry out moisture testing to check moisture/humidity levels.
Our specialists will carry out a systematic decontamination process of affected items and structures including rebuilding air quality if needed.
If moisture was detected, we’ll utilise proven flood recovery techniques to meet IICRC standards that will mitigate potential damage.
After the process is complete, you should get an independent laboratory to test decontaminated areas to ensure success and to obtain compliance certification if required (e.g., red sticker building).
How long does drying take?It’s difficult to say as too many things impact the drying process. We dry to strict international standards set by the Institute of Inspection Cleaning and Restoration Certification. We use various moisture readers and thermal imaging to determine when areas are dried to standard.
How do I get in contact with A-Jet Services if I have a flood?Call us on 0800 862 538. We are on call 24/7 every day of the year. If you are calling afterhours or in the weekend, you will go through to our afterhours emergency technician.
How much does flood restoration cost?Flood recovery is expense. Even a ‘small’ washing machine leak affecting 1sqm of flooring may take several days to dry. We recommend that you call your insurance company to lodge a claim and tell them A-Jet Services is attending. Then call us with your claim details so we can get a team underway to help you. If you don’t have insurance, a deposit will need to be paid in advance.
How do I make an insurance claim?Our team is happy to assist with your insurance claim. Once we have a claim number, leave it our hands and we’ll deal with your insurance company directly. Simple as that.
What are the different types of water damage?Category 1: Clean Water. This water is from a source that is harmless to people. This could include overflowing bath, burst freshwater tap, or leaking from a water cooler. Category 2: Grey Water. This water has been contaminated with things such as bacteria, mould or chemicals, and thus poses a health risk. This could include dirty water from washing machines, dishwashers, broken aquariums or leaking toilets. It also may be from previous clean water (category 1) that has not been removed within a day or so. Category 3: Black Water. This water is riddled with disease-causing bacteria and harmful toxins, rendering it extremely unsanitary and dangerous. This could include sewer backflow, broken toilets containing faeces and rising external flood waters.
Can I turn off or move the equipment?No. We appreciate drying equipment is loud and makes rooms hot. It’s an unfortunate part of the drying process. Please don’t touch, move, or turn off equipment though, as this may cause equipment to break or malfunction. It will also delay the drying process and will cost more. If you need to turn off equipment for any reason, talk with our technician or call us on 0800 862 538.