Terms & Conditions 

We’ve been working with customers in New Zealand and overseas for more than 30 years through ongoing service agreements and one-off services.


    1. “A-Jet Services Ltd” shall mean A-Jet, A-Jet Prorestore, A-Jet Carpet Services, A-Jet Pest Control, or any agents or employees thereof.

    2. “Customer” shall mean the customer, any person acting on behalf of and with the authority of the customer, or any person contracting services from A-Jet.

    3. “Services” shall mean all services, materials and advice provided by A-Jet to the customer including without limitation all carpet services, carpet and upholstery cleaning, flood restoration, stain removal, smoke remediation, mould remediation, carpet repairs and laying, pest control, fabric protection and all charges for labour and work, hire charges, insurance charges, or any fee or charge associated with the supply of services by A-Jet to the customer.

    4. “Price” shall mean the cost of the services as agreed between A-Jet and the customer subject to clause 3 of this contract.


    1. Any instructions received by A-Jet from the customer for the supply of services shall constitute a binding contract and acceptance of the terms and conditions contained herein.

    2. Upon acceptance of these terms and conditions by the customer the terms and conditions are binding and can only be amended with the written consent of A-Jet.

  3. PRICE

    1. Where no price is stated in writing or agreed to verbally the services shall be deemed to be sold at the current amount as such services are sold by A-Jet at the time of the contract.

    2. The price may be increased by the amount of any reasonable increase in the cost of supply of the services that is beyond the control of A-Jet between the date of the contract and delivery of the services.


    1. Payment is required in full prior to the completion of work (“the due date”) unless otherwise agreed in writing with A-Jet, of which will stipulate that payment for services shall be then made within seven (7) days of the date of the invoices (“the due date”) or before the 20th day of the month following the date of the invoice (“the due date”).

    2. Interest may be charged on any amount owing after the due date at the rate of 2.5% per month or part month.

    3. Any expenses, disbursements and legal costs incurred by A-Jet in the enforcement of any rights contained in this contract shall be paid by customer, including any reasonable solicitor’s fees or debt collection agency fees.


    1. Where a quotation is given by A-Jet for services the quotation shall be valid for seven (7) days from the date of issue unless otherwise stipulated in writing by A-Jet; and

    2. The quotation shall be exclusive of Goods and Services Tax unless specifically stated to the contrary.

    3. Where services are required in addition to the quotation the customer agrees to pay for the additional cost of such services.


    1. A-Jet guarantees that all services will be provided with professionalism and required expertise.

    2. The active life of products used in pest services is guaranteed per the manufacturer’s guarantee, on the provision that all recommendations and advice provided by A-Jet are adhered to.


    1. A-Jet may cancel this contract at any time before the services are carried out by giving notice verbally or written to the customer.

    2. The Customer may cancel this contract at any time before the services are carried out by giving no less than 24-hours’ notice to A-Jet. Where less than 24-hours’ notice is given, the Customer may be liable for 50 percent of the contracted service price at the discretion of A-Jet.

    3. A-Jet shall not be liable for any loss or damage whatever arising from any cancellation.


    1. No claim relating to services will be considered unless made within forty-eight (48) hours of completion of the services.


    1. The customer shall not make any disparaging statement directed at A-Jet or the services provided by A-Jet publicly, including but not limited to social media, public forums, online forums, and blogs.


    1. The Consumer Guarantees Act 1993, the Commerce Act 1986, the Fair Trading Act 1986 and other statutes may imply warranties or conditions or impose obligations upon A-Jet which cannot by law (or which can only to a limited extent by law) be excluded or modified. In respect of any such implied warranties, conditions or terms imposed on A-Jet, A-Jet liability shall, where it is allowed, be excluded or if not able to be excluded only apply to the minimum extent required by the relevant statute.

    2. Except as otherwise provided by clause 11.1 A-Jet shall not be liable for any loss or damage of any kind whatsoever including consequential loss whether suffered or incurred by the customer or another person and whether in contract, or tort, or otherwise and whether such loss or damage arises directly or indirectly from services provided by A-Jet to the customer; and

    3. The customer shall indemnify A-Jet against all claims and loss of any kind whatsoever however caused or arising and without limiting the generality of the foregoing of this clause whether caused or arising as a result of the negligence of A-Jet or otherwise, brought by any person in connection with any matter, act, omission, or error by A-Jet, its agents or employees in connection with the services.


    1. The guarantees contained in the Consumer Guarantees Act 1993 are excluded where the customer acquires services from A-Jet for the purposes of a business in terms of section 2 and 43 of that Act.


    1. If the customer is a company or trust, the director(s) or trustee(s) entering this contract, in consideration for A-Jet agreeing to supply services and grant credit to the customer, also sign this contract in their personal capacity and jointly and, severally personally guarantee and undertake to A-Jet the payment of any and all other monies now or hereafter owed by the customer to A-Jet. Any personal guarantee made by any party shall not exclude the customer in any way whatsoever from the liabilities and obligations contained in this contract. The guarantors and customer shall be jointly and severally liable under the terms and conditions of this contract.


    1. The Customer authorises A-Jet to collect, retain and use any information about the customer, or for the purpose of assessing the customer’s credit worthiness, enforcing any rights under this contract, or marketing any services provided by A-Jet to any other party.


    1. The customer shall not assign all or any of its rights or obligations under these terms and conditions without the written consent of A-Jet.

    2. Failure by A-Jet to enforce any of these terms and conditions shall not be deemed to be a waiver of any of the rights or obligations A Jet has under this contract.

    3. Where these terms and conditions are at variance with the order or instruction from the customer, this contract shall prevail.


    1. Promotional codes must be quoted at time of booking.

    2. No promotional reward or discount will be applied in retrospect.

    3. A-Jet Services reserve the right to amend, vary or cancel promotional programs or promotions at any stage, for any reason without notice.

    4. A-Jet Services may cancel any membership to any promotional program at any time in its absolute discretion without notice.

    5. You may opt out of any promotional program at any time by emailing info@ajetservices.co.nz.

    6. Participation in any promotional program or promotion is deemed acceptance of these terms and conditions as well as our standard terms and conditions.



The Referred customer will receive NZD$20.00 to be used against their first booking. The Referrer will receive NZD$20.00, which must be used within 24-months from the date the Referred books.

1. Qualified Referrals. A Qualified Referral occurs when:

  1. Referred must be a first-time user of any A-Jet Service.

  2. The Referred quotes code “REF20” and provides the Referrer’s name at the time of booking to receive a reward of NZD$20.00 to be used against their first booking.

  3. The Referred must pay in full for service before the Referrer receives the reward.

2. How rewards can be redeemed.

  1. Rewards can be redeemed with any service.

  2. Referral rewards are stackable. Example: If the service fee is NZD$200.00, and the Referrer has Referred two customers, the new price of the service will be NZD$160.00. If the Referred customers books multiple services, the Referrer will receive no further compensation.

3. Liability. 

  1. No reward will be applied retrospectively to any booking.

  2. Rewards cannot be accrued or redeemed for cash.

  3. Rewards are not transferable or exchangeable.

  4. By participating in the program, you agree to and are bound by the program Terms and Conditions. If you do not wish to agree to and abide by the program terms and Conditions in their entirety, you are not authorized to participate in the program.

  5. Participants in the program must comply with all up-to-date “SPAM” laws.