Restoring Fire Damage in Auckland
A fire has turned your world upside down - now what?
Fire damage goes beyond what’s visible. Smoke, soot, and toxic residue can linger and pose health risks. That’s why proper fire and smoke restoration is essential. But, where do you start?
We know this is an incredibly stressful time. That’s why our experienced, IICRC-certified team is here to guide you with care, step by step. We also work closely with leading insurance providers to make sure everything meets claim requirements, helping you move forward faster and with confidence.
Contact A-Jet now so we can help you take the next step.
How We Help You Recover from Fire Damage
Rapid Response & Clear Communication
Our team are available 24/7 to assess your property and get things underway for you. You’ll receive accurate reports and assessments, and fast, clear communication from the start.
Making Your Property Safe
We set up exclusion zones and ensure risk controls are in place for your (and our!) protection. Our fully certified team follows the IICRC S700 Fire and Smoke Damage Restoration Standard to ensure things are done right - safely, thoroughly, and with care.
Trusted Guidance in What Can Be Saved
We know it’s overwhelming to work out what can be saved after a fire. So, we can provide a detailed list of what’s salvageable and what isn’t for you - it's also an important step for your insurance claim. Any items that can be kept will be professionally cleaned and decontaminated, either on-site or off-site, depending on the situation.
Thorough Smoke & Soot Cleaning
Our team carefully cleans and decontaminates affected surfaces and contents to strict IICRC S700 standards using proven, professional methods. We use specialised tools - including HEPA vacuums, chemical sponges, and approved cleaning agents - to safely remove hazardous soot and smoke residue without causing secondary damage.
Odour Removal & Air Quality Restoration
Clean, breathable air is essential after a fire. We use advanced equipment such ozone generators, air scrubbers, and activated carbon filters to help remove odours and rebuild indoor air quality. For added reassurance, we can also arrange independent laboratory testing to verify that your environment is safe and healthy.
Drying & Rebuilding Support
Firefighting often leaves behind significant water damage. Our team will extract excess water and use moisture mapping tools to identify how far it has spread. We then create a tailored drying plan to restore your floors, walls, and structural materials. Once the drying process is complete, we can connect you with trusted, certified builders and restoration specialists to help bring your property back to its original condition.
From chaos to clean, A-Jet restores what matters most - for your safety, comfort, and peace of mind.
A-Jet Fire & Smoke Restoration Process
Book In An Appointment
We Create An Assessment Of Damage
Complete Restoration Process
Enjoy Your Restored Home Or Office
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How long does drying take?It’s difficult to say as too many things impact the drying process. We dry to strict international standards set by the Institute of Inspection Cleaning and Restoration Certification. We use various moisture readers and thermal imaging to determine when areas are dried to standard.
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How do I get in contact with A-Jet Services if I have a flood?Call us on 0800 862 538. We are on call 24/7 every day of the year. If you are calling afterhours or in the weekend, you will go through to our afterhours emergency technician.
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How much does flood restoration cost?Flood recovery is expense. Even a ‘small’ washing machine leak affecting 1sqm of flooring may take several days to dry. We recommend that you call your insurance company to lodge a claim and tell them A-Jet Services is attending. Then call us with your claim details so we can get a team underway to help you. If you don’t have insurance, a deposit will need to be paid in advance.
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How do I make an insurance claim?Our team is happy to assist with your insurance claim. Once we have a claim number, leave it our hands and we’ll deal with your insurance company directly. Simple as that.
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What are the different types of water damage?Category 1: Clean Water. This water is from a source that is harmless to people. This could include overflowing bath, burst freshwater tap, or leaking from a water cooler. Category 2: Grey Water. This water has been contaminated with things such as bacteria, mould or chemicals, and thus poses a health risk. This could include dirty water from washing machines, dishwashers, broken aquariums or leaking toilets. It also may be from previous clean water (category 1) that has not been removed within a day or so. Category 3: Black Water. This water is riddled with disease-causing bacteria and harmful toxins, rendering it extremely unsanitary and dangerous. This could include sewer backflow, broken toilets containing faeces and rising external flood waters.
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Can I turn off or move the equipment?No. We appreciate drying equipment is loud and makes rooms hot. It’s an unfortunate part of the drying process. Please don’t touch, move, or turn off equipment though, as this may cause equipment to break or malfunction. It will also delay the drying process and will cost more. If you need to turn off equipment for any reason, talk with our technician or call us on 0800 862 538.
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